Refund and Subscription Policy :  

There are two types of subscription for clients to search the helper at anshcare platform, one is self-search and the other is prime service.

1. Except as otherwise specified by Anshcare, the subscription fees you pay are fixed amounts that are not refundable. If the Services are not provided as promised, you could be entitled to a refund or other remedies under specific laws.
2. The Helper's pay,  and subscription fees may all be changed in a reasonable manner at any time by Anshcare at its sole discretion. Any reservations that were confirmed prior to the publication of the amended  Subscription fees on the Platform will not be impacted by a change in the Subscription fees.
3. At the time of Prime booking, Anshcare shall inform you of the applicable Helper's wage,  Helper's leaves , Subscription costs, and payment options. Typically, you can pay for Helper services upon booking using credit cards, debit cards, net banking, wallets, or UPI. The payment options you have are subject to change and other restrictions at our discretion. We do not accept cash payments for any reservations, and if you give any cash, advances, loans, or other items to a Helper, Anshcare will not be liable for any losses you experience.
4. To charge you using the payment method you've chosen, we might work with a third-party payment processor (the "Payment Processor"). In addition to these rules, the payment processing shall be governed by the rules and regulations of that Payment Processor. We won't be held responsible for any mistakes made by the payment processor. Any unsuccessful payments will result in the debited funds being credited in accordance with the Payment Processor's rules.
5. In care of prime service subscription, In the event of a delay in salary payment exceeding 3 working days, beyond the scheduled payment date, the Client shall be liable to pay a late fee of Rs. 100 for each day of delay, and service shall be terminated if exceeds a week.
6. In case of a prime service subscription, if the company[Anshcare] fails to provide the helper to the client within a week, in such cases company will refund the subscription amount after deducting Rs. 500 as a service charge.
7. In the case of a self-search subscription, the client will not be entitled to get any refund if the client fails to fix the deal with helpers, after providing a specified number of helper's contact numbers to the client by anshcare.
8. The helper's job description cannot be altered upon replacement. If a change in the job description is necessary, we will locate a suitable assistant based on your most recent booking. However, in this situation, a refund for an earlier reservation is not available.
9. in case of employer subscription, if the employer wants refund within 2 days after making payment to anshcare as a subscription fee, anshcare will refund 50% of the subscription amount, after 2 days of claim, the refund will not be considered.
10. We don't provide any kind of return services.

For any assistance, you can contact us at: info@anshcareservices.com, phone - 9392954491